202306271025

Создано 2023-06-27 · Обновлено 2023-07-11

When you have a tough message to share, or when you are so convinced of your own rightness that you may push too hard, remember to STATE your path:

• Share your facts. Start with the least controversial, most persuasive elements from your Path to Action.
• Tell your story. Explain what you’re beginning to conclude.
• Ask for others’ paths. Encourage others to share both their facts and their stories.
• Talk tentatively. State your story as a story—don’t disguise it as a fact.
• Encourage testing. Make it safe for others to express differing or even opposing views.

Link:: Crucial Conversations

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Crucial Conversations

Книга рассказывает о навыки проведения важных разговоров. При этом под важным разговором понимают любой разговор,...