both totally frank and completely respectful
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The best at dialogue speak their minds completely and do it in a way that makes it safe for others to hear what they have to say and respond to it as well. They are both totally frank and completely respectful.
Link:: Crucial Conversations
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Crucial Conversations
Книга рассказывает о навыки проведения важных разговоров. При этом под важным разговором понимают любой разговор,...