Defensive work gains no political credit

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Defensive work is effort aimed at the long-term health of a product (e.g., code refactoring, feature rewrites, schema changes, data migration, or improved emergency monitoring). Defensive activities make the product more maintainable, stable, and reliable. And yet, despite the fact that they’re absolutely critical, you get no political credit for doing them. If you spend all your time on them, people perceive your product as holding still. And to make wordplay on an old maxim: “Perception is nine-tenths of the law.”

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