common indicators to measure

Создано 2022-04-23 · Обновлено 2024-03-18

Satisfaction: Are customers happy with what you’re delivering against your promises?
Kudos: How often do people praise you for your efforts or contributions?
Profit: How much was left over after expenses?
Value: What would someone pay for it?
Loyalty: How likely are your users to return?
Traffic: How many people used, visited, or saw what you made?
Conversion: What percentage of people acted the way you hoped they would?
Spread: How fast is word getting around about what you’re doing?
Perception: What do people believe about what you’re making or trying to achieve?
Competition: Who has similar intents to yours?
Complaints: How many users are reaching out about an aspect of your product or service?
Backlash: What negative commentary do you receive or expect?
Expenses: How much did you spend?
Debt: How much do you owe?
Lost time: How many minutes, hours, or days did you spend unnecessarily?
Drop-off: How many people leave without taking the action you hoped they would?
Waste: How much do you discard, measured in materials and time?
Murk: What alternative truths or opinions exist about what you’re making or trying to achieve?

Было бы круто описать такие же индикаторы в рамках организация мониторинга.

Книга рассказывает о построение информационная архитектура в рамках одного предприятия. Для меня это новое понятия...